MedApexOne
For independent practices on athenaOne

Worry-free private medical practices — more time for patients, nothing left behind.

The integrated digital office, remote practice manager, and VBC+ service panel for independent practices on athenaOne — clinical follow-through, books, payroll and value-based care in one Staff Portal. Your people see only what they need. We run the rest.

HIPAA-minded safeguards SOC 2 Type II program underway Hosted on AWS behind Cloudflare Zero Trust
Built to be checked Hosted on Amazon Web Services Cloudflare Zero Trust Row-level security Append-only audit log SOC 2 Type II program underway
The everyday reality

Practices run on athenaOne. Few close the loop.

  • × Money — reconciled by hand. Bank, bills, payroll and the general ledger live in separate tools. Month-end is a scramble.
  • × People — run on memory. Time off, approvals and follow-ups travel by email and sticky note. Tasks slip between roles.
  • × Patients — left behind. Abnormal results, overdue care and open referrals depend on who happens to remember.

With MedApexOne, every open item has an owner.

We run the follow-through and the back office — clinical items, chairside assists, books, payroll and value-based care — in one Staff Portal.

  • One Staff Portal for every role
  • Bank, books and payroll tie out
  • Abnormal results reach the provider first
Two services

One integrated digital office, two remote services.

Service one

Remote Practice Manager

Front desk, medical assistants, billers, providers and the CEO each work from one Staff Portal. Every open item has an owner.

See every role's view →
Service two

Remote Digital Office Manager

Mail, email and files flow into one integrated digital office — a searchable cloud library. Bills become coded, paid and reconciled entries.

See how a bill flows →
The MedApexOne platform Financial & CPA package TRS Clinical VBC+ Staff Portal & AI Security & Compliance
Remote Practice Manager

One portal, the right view for every role.

Same figures for everyone. Each person — billers included — sees only what they need.

Role

Front desk

Today's schedule, the call and booking queue, coverage and copay prompts. (Check-in view coming.)

Role

Medical assistants

Calls, bookings and refills routed to them; room checks; tasks delegated by providers.

Role

Billers

Charge review queue, claim holds and denial worklists, patient-pay follow-up — routed the moment a chairside bill is created.

Role

Providers

My Day: pre-visit brief, results to review first, Chairside Panel, close your day.

Role

CEO and managers

Every lane and every provider, plus approvals and the money. (Practice finance strip coming.)

New · Chairside Panel
Four assists, finished before the next patient sits down.

One chairside panel. Four jobs closed — provider, booking, room and bill — before the visit is over.

(A) Provider

Visit notes

Pre-visit brief and the post-visit note, written chairside, in a panel that opens inside athenaOne — nothing to finish later.

(B) Book

Scheduling

The next appointment, a recall or a follow-up booked chairside, before the patient leaves the room.

(C) Room

Room status

Real-time room status and turnover, visible to front desk and medical assistants the moment it changes.

(D) Bill

Chairside billing

Charge capture and a patient-pay estimate prepared the moment the visit ends, routed straight to billers.

Providers · My Day: nothing left behind.

Provider reminders and a done / not-applicable / assign ledger keep every open item visible until someone closes it.

1 · Before

Pre-visit brief

Today's patients, outside records, labs and open items on one page.

2 · During

Chairside Panel

Provider notes, booking, room status and chairside billing — see above.

3 · After

Owned follow-up

Abnormal results reach the provider first. Delegated items carry an owner and a due time.

4 · End of day

Close your day

One attestation. Anything unfinished rolls forward instead of vanishing.

Remote Digital Office Manager

Upload a file. We run the rest.

The practice keeps control: nothing is paid without an owner's approval.

1

Upload

Any staff member adds a bill, receipt or statement.

2

Read

Vendor matched, amount read, duplicates flagged.

3

Code

Split across general ledger accounts when needed.

4

Pay

Bills paid together, weekly or monthly. Checks prepared remotely, printed in your office.

5

Reconcile

Payment matched to the bank feed. Month-end closes.

Every practice document, in the cloud and searchable.

Files sit in encrypted cloud storage, separate for each practice.

Paper mail
Scan or photograph it and upload. We read it and file it where it belongs.
Email
Bills, statements and notices upload straight from the message. Direct email-in is coming.
Practice files
Contracts, HR records, insurance, licenses and tax papers in one library.
The text is read from every file
Search by what is inside a document, by its name or by a tag.
What makes it different

Books, people and value-based care, closed to the bank.

Books your CPA can check
Register-first books, locked at close. The CPA pack is one download and states what is locked and what was recomputed.
Bank, books and payroll tie out
Each bank event matches exactly one record, and payroll liabilities tie to the bank. Withholding is recomputed independently.
CPA Portal (optional)
Your CPA signs in directly to the locked books and the current CPA pack — no email attachments, always the current period.
Time, requests and tasks
Clock in and out, time-off accrual and carryover, holidays. No one approves their own request. Approved time flows to payroll, then the bank.
One Staff Portal, AI-guided
A plain-language assistant points staff to the right task, document or number. It never calculates a figure itself.
Support built in
Report a bug, an idea or a question from any page. Each report is numbered, tracked and answered in the same thread.
VBC+ that closes to the bank
Earned, banked, posted to the ledger, then each partner's draw.
Partnership panel
Every partner sees earnings and division, reconciled to the books.

AI explains and guides. It never computes the books.

VBC+ & the partnership panel

From earned, to banked, to each partner's draw.

1

Earned

Savings the contract says you earned, from your keyed contract terms.

2

Banked

The deposit that actually arrived, seen in the bank feed.

3

Posted

Recorded in the general ledger.

4

Partner draw

Each partner's share, by the practice's own rules.

What is in place today

  • A savings engine tested against an ACO proposal's published first-year figure, to the dollar.
  • Fee-for-service care lines (wellness visits, transitions of care, chronic care) counted from your own claims.
  • Honest labels: projected money is marked as projected until the deposit arrives.

Partnership panel

  • Earnings: what the practice earned, from the books.
  • Division: each partner's share and draw, line by line.
  • Proof: the split adds back to the books, so nobody has to take it on trust.

Coming: selectable models — choose how earnings are divided (equal, by production, by collections, or your own formula) and compare the effect before adopting one.

Partner, not rival

We work with your ACO. We take its rosters and worklists, count what your practice actually did, and report back. We do not replace its tools.

On the roadmap: seasonal geriatric care — each senior's own summer-to-winter change in blood pressure, A1c and more, from your labs and vitals. Thresholds are under validation.

Data-driven, by design

One deterministic engine, four systems of record.

Every dollar and every fact traces back to one of these four systems — never invented, and anything projected or modeled is labeled as such.

athenaOne

Clinical & scheduling

Patients, visits, results and the schedule, read directly from athenaOne — never re-keyed.

Banking

The bank feed

Every transaction matched, transaction by transaction, to a single ledger entry.

Credit card

Card settlement

Processor settlement data reconciled to what the practice actually charged and collected.

Payroll

Hours & withholding

Approved time, pay rates and withholding recomputed independently each run.

Trust, security and compliance

Built to be checked, hosted to be trusted.

Every figure shows its source — keyed, engine, bank, partner or modeled. Unknown stays unknown: a missing number shows a dash and the reason, never a zero.

Hosting & network
Hosted on Amazon Web Services, behind Cloudflare Zero Trust network security.
Compliance
Built around HIPAA safeguards, with a SOC 2 Type II program underway.
Protected by design
Row-level security on every table, an append-only audit log, and encrypted document storage, separate for each practice.
AI explains. It never computes.
Every dollar comes from the ledger or a deterministic engine. The assistant guides staff to the right task and the right number.
Humans stay in charge
Staff review and press Send; no autopilot messaging. Support reports mask social security numbers, dates, phone numbers and emails before anything is stored.
Next on our list
In-app multi-factor sign-in, automated backup and restore, and an encrypted database volume.
How it's packaged

Start with the books. Add the managers.

Core

Finance and TRS

Books, CPA pack, payroll check, time and requests.

Add

Digital Office Manager

Mail and document library, bills, checks, support desk and the monthly close with your CPA.

Add

Practice Manager and VBC+

Role-based Staff Portal, My Day, Chairside Panel, VBC+ statement and partnership panel.

Staff Portal, the AI assistant, and security & hosting are included at every tier — never an add-on fee.

Every practice starts with a read-only pilot on its own data. No patient data is used in demos.

How it starts

Three steps, at your pace.

1

A 30-minute walkthrough

On a demo practice. No patient data is used.

2

A read-only pilot

On your own data, so you see your numbers first.

3

Add services as you are ready

Start with the books and add the managers.

Questions

The things practices ask first.

Do we have to leave athenaOne?
No. MedApexOne works with athenaOne: patients, visits, results and the schedule are read directly from athenaOne — never re-keyed. We work with athenaOne and your ACO, and close the gaps between them.
Is our data secure?
MedApexOne is hosted on Amazon Web Services behind Cloudflare Zero Trust network security, with row-level security on every table, an append-only audit log and encrypted document storage. It is built around HIPAA safeguards, with a SOC 2 Type II program underway. In-app multi-factor sign-in, automated backup and restore, and an encrypted database volume are next on our list.
Who can see what?
Front desk, medical assistants, billers, providers and the CEO all sign in to the same Staff Portal, and each sees only their own lane. The figures are the same for everyone.
Does the AI assistant make up numbers?
No. The assistant explains and points staff to the right task, document or number. It never calculates a figure itself — every dollar comes from the ledger or a deterministic engine.
Do you replace our ACO?
No. We work with your ACO: we take its rosters and worklists, count what your practice actually did, and report back. We do not replace its tools.
How do we get started?
With a 30-minute walkthrough on a demo practice — no patient data is used. Then a read-only pilot on your own data, so you see your numbers first. Add services as you are ready.

Next step: a 30-minute walkthrough on a demo practice.

No patient data is used in demos. Every practice then starts with a read-only pilot on its own data.

Email [email protected] →
Already a MedApexOne practice? Go to your workspace
app.medapexone.com /
Pilot — by invitation.